Privacy Policy – GEMS9 Airport Hotel
Effective Date: March 2026
At GEMS9 Airport Hotel, located near Nedumbassery Airport, Kochi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when booking our hotel near Kochi airport, visiting our website, or contacting us via any communication channel.
1. Information We Collect
We collect information to provide efficient services and enhance your experience. This may include:
- Personal Information: Name, email, phone number, postal address, payment information.
- Booking Details: Check-in/check-out dates, room preferences, and special requests.
- Website Usage Information: IP address, browser type, pages visited, time spent on our site.
- Communication Data: Emails, WhatsApp messages, social media interactions.
2. How We Use Your Information
- Process bookings and payments securely.
- Respond to inquiries and provide customer support.
- Send updates, promotions, and information regarding GEMS9 Airport Hotel.
- Improve website features and hotel services.
- Comply with legal obligations and hospitality regulations.
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking
Our website uses cookies to improve user experience, remember preferences, and analyze traffic. You can disable cookies in your browser, but some features may not work properly. Cookies help personalize your experience when searching for a hotel near Cochin airport.
4. Data Security
We implement reasonable security measures to protect your information against unauthorized access, modification, or destruction. Payment information is processed securely, and only authorized personnel have access to personal data.
5. Third-Party Services
We may use third-party services for payments, booking management, or analytics. These third parties are bound by confidentiality agreements and may not use your information for other purposes. Examples include:
- Online booking platforms
- Payment gateways
- Analytics and advertising providers
6. Sharing Your Information
We share your data only in limited circumstances:
- With service providers assisting in hotel operations.
- When required by law or legal obligations.
- To protect the rights, safety, and property of GEMS9 Airport Hotel or its guests.
7. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors, and any such data discovered will be deleted immediately.
8. Your Rights
Guests and users have the right to:
- Access and update personal information.
- Request deletion of personal data.
- Opt-out of promotional communications.
- Contact us for any privacy-related concerns.
9. Links to Other Websites
Our website may contain links to external websites. GEMS9 Airport Hotel is not responsible for the privacy practices or content of third-party sites. We encourage users to read the privacy policies of any websites they visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in services, technology, or legal requirements. Updates will be posted here, and we encourage you to review this page regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Hotel Name: GEMS9 Airport Hotel
- Address: Kariyad – Airport – Mattoor Rd, Near Nedumbassery Airport, Nedumbassery – 683111, Kochi, Kerala
- Phone: +91-9995958876 / +91-484-2611961
- Email: gems9airporthotel@gmail.com
- Website: www.gems9airporthotel.in
We are committed to ensuring your information is handled safely while you book a hotel near Nedumbassery Airport or use our website services.
